Gau was perturbed because she was seeing high drop-while-failing rates, low grades, and students showing up unprepared for her lecture-based World Lit class, which had anywhere from sixty-five to 150 students each semester and involved  two lectures each week. “When you have to do plot summaries in class, you risk losing the motivated and prepared students, who get really frustrated,” she says.

What I like is that they didn't just "put classes online." There is a clear process and a review of the data, as well as time for faculty to really sink their teeth into what they're expected to do.